Services
Table of Contents
I’m currently available for freelance accessibility, usability, and product feedback work. I test websites, apps, games, developer tools, and technical workflows from the perspective of a blind, autistic, and chronically ill assistive technology user.
My focus is practical: I help teams understand where real users get blocked, confused, overloaded, or excluded.
I do not provide legal accessibility audits, WCAG certification, VPATs, or formal compliance sign-off. Instead, I provide lived-experience feedback on whether a product is actually usable, understandable, and humane.
My Perspective #
I don’t just look for broken code; I look for broken experiences.
My testing is grounded in daily experience with blindness, neurodivergence, chronic illness, fatigue, cognitive load, and assistive technology. I pay attention to barriers that automated tools and checklists often miss.
I evaluate technology through the framework I document in my Accessibility Notes, including:
- Keyboard-Centricity: Is the tool fully usable without a mouse?
- Screen Reader Usability: Does the experience work clearly with NVDA and standard keyboard navigation?
- Cognitive Load: Does the interface overwhelm the nervous system or require too much memory?
- Information Persistence: Is important information available as stable text, or does it disappear too quickly?
- Fatigue and Real-World Use: Does the workflow still work for someone with limited energy?
- Low-Spatial Access: Does the product assume visual layout, spatial memory, quick reactions, or spatial audio?
Services I Offer #
Accessibility and Usability Testing #
I can test a specific website, app, workflow, form, onboarding process, account setup, or feature using NVDA and keyboard navigation.
This can include feedback on:
- Screen reader navigation.
- Keyboard access.
- Form labels and error messages.
- Focus order and lost context.
- Confusing or overwhelming workflows.
- Places where a user may get stuck or be unable to recover.
- Whether the product works for users with multiple disabilities, not blindness alone.
Product Feedback from a Disabled User #
I can provide practical feedback on whether a product feels usable, predictable, and respectful from the perspective of someone who relies on assistive technology and has variable energy.
This is a good fit for:
- Disability-focused products.
- Health and chronic illness tools.
- Education platforms.
- Productivity tools.
- Community platforms.
- Apps or websites that want feedback from real disabled users before launch.
Game and Interactive Media Accessibility Feedback #
I can evaluate games and interactive experiences for barriers that affect blind players and disabled users with additional access needs.
My feedback can include:
- Whether the game relies too heavily on spatial audio.
- Whether navigation is memory-heavy or confusing.
- Whether quick reactions are required.
- Whether important information is available as stable text.
- Whether the experience works for someone who cannot rely on sight, fast movement, or strong spatial orientation.
Developer Tool, CLI, and Documentation Feedback #
I can test developer tools, command-line workflows, setup instructions, and technical onboarding from the perspective of a disabled backend learner and screen reader user.
This can include:
- Trying setup instructions as written.
- Identifying missing or confusing steps.
- Testing command-line output with a screen reader.
- Noting where documentation assumes sight, mouse use, or prior knowledge.
- Giving feedback on whether a tool is approachable for disabled learners and developers.
Focused Bug and Issue Notes #
I do not replace a full QA team, but I can provide focused issue-style notes for specific workflows.
Depending on the project, my notes may include:
- What I tried.
- What I expected to happen.
- What actually happened.
- Steps to reproduce the issue.
- Why the issue matters for disabled users.
- Suggested next steps or questions for the team.
Good Fit For #
My services may be a good fit for:
- Small teams that want practical accessibility feedback before launch.
- Developers building tools for disabled users.
- Companies that want feedback from an actual NVDA and keyboard user.
- Game developers who want to understand nonvisual and low-spatial-access barriers.
- Teams working on developer tools, CLI tools, documentation, onboarding, forms, or account workflows.
- Researchers looking for lived-experience feedback from a multiply disabled technology user.
- Disability organizations or community projects that want technology to be easier to use.
Example Projects I Can Help With #
I can help with projects such as:
- Testing a signup, login, onboarding, or checkout flow.
- Reviewing whether a web app is usable without sight or a mouse.
- Testing a form or settings page with NVDA and keyboard navigation.
- Trying a developer tool or CLI workflow and identifying confusing steps.
- Reviewing a help article, setup guide, or documentation page from a screen reader user’s perspective.
- Testing a game for nonvisual, low-spatial-access barriers.
- Giving feedback on a disability, health, education, productivity, or community platform.
- Reviewing whether a workflow creates too much cognitive load or fatigue.
Possible Deliverables #
Depending on the project, I can provide:
- A short list of the biggest accessibility and usability barriers.
- Issue-style notes with steps to reproduce.
- Screen reader and keyboard workflow feedback.
- Notes on cognitive load, fatigue, information persistence, and recovery from errors.
- Feedback on onboarding, account setup, forms, settings, documentation, or technical workflows.
- A plain-language summary of what worked, what broke, and what would help.
How I Work #
I work best asynchronously and with a clearly defined task or workflow.
A good project usually includes:
- A product, page, app, game, or workflow to test.
- A short description of what users should be able to do.
- Any test account, download link, or setup instructions I need.
- A flexible deadline when possible.
I can provide feedback in a structured format, such as:
- What I tried.
- What happened.
- Where I got stuck.
- Why it matters.
- Suggested next steps.
What This Is Not #
To make sure we’re a good fit, here are the boundaries of my services:
- Not a legal compliance audit: I do not provide WCAG certification, VPATs, ACRs, or legal accessibility sign-off.
- Not full regression QA: I do not replace a dedicated QA team or test every feature in a large product after every release.
- Not visual design review: I do not evaluate visual polish, branding, color, or layout aesthetics.
- Not emergency support: I work best with flexible, asynchronous projects rather than urgent same-day deadlines.
What I do provide is practical, lived-experience feedback on whether a product is usable, understandable, and humane for disabled users.
Let’s Work Together #
If you’re building a product, tool, game, website, or workflow and want practical feedback from a disabled assistive technology user, I’d be glad to hear from you.
Please reach out through my Contact Page with a short description of what you would like tested and what kind of feedback would be most helpful.