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Services

5 mins

I’m currently available for freelance accessibility, usability, and product feedback work. I test websites, apps, games, developer tools, and technical workflows from the perspective of a blind, autistic, and chronically ill assistive technology user.

My focus is practical: I help teams understand where real users get blocked, confused, overloaded, or excluded.

I do not provide legal accessibility audits, WCAG certification, VPATs, or formal compliance sign-off. Instead, I provide lived-experience feedback on whether a product is actually usable, understandable, and humane.

My Perspective #

I don’t just look for broken code; I look for broken experiences.

My testing is grounded in daily experience with blindness, neurodivergence, chronic illness, fatigue, cognitive load, and assistive technology. I pay attention to barriers that automated tools and checklists often miss.

I evaluate technology through the framework I document in my Accessibility Notes, including:

  • Keyboard-Centricity: Is the tool fully usable without a mouse?
  • Screen Reader Usability: Does the experience work clearly with NVDA and standard keyboard navigation?
  • Cognitive Load: Does the interface overwhelm the nervous system or require too much memory?
  • Information Persistence: Is important information available as stable text, or does it disappear too quickly?
  • Fatigue and Real-World Use: Does the workflow still work for someone with limited energy?
  • Low-Spatial Access: Does the product assume visual layout, spatial memory, quick reactions, or spatial audio?

Services I Offer #

Accessibility and Usability Testing #

I can test a specific website, app, workflow, form, onboarding process, account setup, or feature using NVDA and keyboard navigation.

This can include feedback on:

  • Screen reader navigation.
  • Keyboard access.
  • Form labels and error messages.
  • Focus order and lost context.
  • Confusing or overwhelming workflows.
  • Places where a user may get stuck or be unable to recover.
  • Whether the product works for users with multiple disabilities, not blindness alone.

Product Feedback from a Disabled User #

I can provide practical feedback on whether a product feels usable, predictable, and respectful from the perspective of someone who relies on assistive technology and has variable energy.

This is a good fit for:

  • Disability-focused products.
  • Health and chronic illness tools.
  • Education platforms.
  • Productivity tools.
  • Community platforms.
  • Apps or websites that want feedback from real disabled users before launch.

Game and Interactive Media Accessibility Feedback #

I can evaluate games and interactive experiences for barriers that affect blind players and disabled users with additional access needs.

My feedback can include:

  • Whether the game relies too heavily on spatial audio.
  • Whether navigation is memory-heavy or confusing.
  • Whether quick reactions are required.
  • Whether important information is available as stable text.
  • Whether the experience works for someone who cannot rely on sight, fast movement, or strong spatial orientation.

Developer Tool, CLI, and Documentation Feedback #

I can test developer tools, command-line workflows, setup instructions, and technical onboarding from the perspective of a disabled backend learner and screen reader user.

This can include:

  • Trying setup instructions as written.
  • Identifying missing or confusing steps.
  • Testing command-line output with a screen reader.
  • Noting where documentation assumes sight, mouse use, or prior knowledge.
  • Giving feedback on whether a tool is approachable for disabled learners and developers.

Focused Bug and Issue Notes #

I do not replace a full QA team, but I can provide focused issue-style notes for specific workflows.

Depending on the project, my notes may include:

  • What I tried.
  • What I expected to happen.
  • What actually happened.
  • Steps to reproduce the issue.
  • Why the issue matters for disabled users.
  • Suggested next steps or questions for the team.

Good Fit For #

My services may be a good fit for:

  • Small teams that want practical accessibility feedback before launch.
  • Developers building tools for disabled users.
  • Companies that want feedback from an actual NVDA and keyboard user.
  • Game developers who want to understand nonvisual and low-spatial-access barriers.
  • Teams working on developer tools, CLI tools, documentation, onboarding, forms, or account workflows.
  • Researchers looking for lived-experience feedback from a multiply disabled technology user.
  • Disability organizations or community projects that want technology to be easier to use.

Example Projects I Can Help With #

I can help with projects such as:

  • Testing a signup, login, onboarding, or checkout flow.
  • Reviewing whether a web app is usable without sight or a mouse.
  • Testing a form or settings page with NVDA and keyboard navigation.
  • Trying a developer tool or CLI workflow and identifying confusing steps.
  • Reviewing a help article, setup guide, or documentation page from a screen reader user’s perspective.
  • Testing a game for nonvisual, low-spatial-access barriers.
  • Giving feedback on a disability, health, education, productivity, or community platform.
  • Reviewing whether a workflow creates too much cognitive load or fatigue.

Possible Deliverables #

Depending on the project, I can provide:

  • A short list of the biggest accessibility and usability barriers.
  • Issue-style notes with steps to reproduce.
  • Screen reader and keyboard workflow feedback.
  • Notes on cognitive load, fatigue, information persistence, and recovery from errors.
  • Feedback on onboarding, account setup, forms, settings, documentation, or technical workflows.
  • A plain-language summary of what worked, what broke, and what would help.

How I Work #

I work best asynchronously and with a clearly defined task or workflow.

A good project usually includes:

  • A product, page, app, game, or workflow to test.
  • A short description of what users should be able to do.
  • Any test account, download link, or setup instructions I need.
  • A flexible deadline when possible.

I can provide feedback in a structured format, such as:

  • What I tried.
  • What happened.
  • Where I got stuck.
  • Why it matters.
  • Suggested next steps.

What This Is Not #

To make sure we’re a good fit, here are the boundaries of my services:

  • Not a legal compliance audit: I do not provide WCAG certification, VPATs, ACRs, or legal accessibility sign-off.
  • Not full regression QA: I do not replace a dedicated QA team or test every feature in a large product after every release.
  • Not visual design review: I do not evaluate visual polish, branding, color, or layout aesthetics.
  • Not emergency support: I work best with flexible, asynchronous projects rather than urgent same-day deadlines.

What I do provide is practical, lived-experience feedback on whether a product is usable, understandable, and humane for disabled users.

Let’s Work Together #

If you’re building a product, tool, game, website, or workflow and want practical feedback from a disabled assistive technology user, I’d be glad to hear from you.

Please reach out through my Contact Page with a short description of what you would like tested and what kind of feedback would be most helpful.